OTIF/DIFOT Reporting

Measure, track, and improve OTIF metrics

No need for manual calculations. Accurately track and measure OTIF, a key transport KPI, to outpace the competition and meet consumer demand.
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DIFOT/OTIF

Trusted choice by nearly 100,000 businesses

Access all the tools you need to boost OTIF performance

OTIF or DIFOT – different names, same goal: delivering every order on time and in full. Meet and exceed your targets with Transvirtual.

Before

Transvirtual

vs.

  • No clear visibility on delivery performance, making it hard to track service levels.
  • Manual data entry and tracking lead to inaccurate results.
  • Limited ability to identify recurring delivery issues.
  • Difficult to hold carriers accountable due to lack of performance tracking.
  • Reactive approach to delivery issues, leading to costly delays.

After

Transvirtual

  • Real-time tracking and automated reporting provide complete visibility.
  • Automated tracking and reporting eliminate errors and save time.
  • Data-driven insights help pinpoint bottlenecks and improve performance.
  • With Transvirtual, you ensure accountability and can back up any concerns with data.
  • Proactive issue resolution reduces delays and improves efficiency.

Track and optimize your DIFOT/OTIF score

Performance analytics OTIF

Mark deliveries as On-Time and In-Full (OTIF/DIFOT)

Measure & understand OTIF/DIFOT

Transvirtual automatically tracks whether deliveries meet DIFOT (also known as OTIF) standards by comparing the expected transit time with the actual delivery date.

Features to ensure timely deliveries

Delivery management software

Choose the most efficient routes and adjust them in real-time. Assign pending pickups to available drivers to keep deliveries on schedule and maintain a high OTIF/DIFOT score.

More 
Features

Transport Management

Route Optimization
Auto Delivery Allocation
Electronic Proof of Delivery
Carrier Integrations
Planning Module
Mobile Barcode Scanning
Rate Cards

Join over 10,000+ ecstatic transport
and logistics companies

Our transport solution has over 500 configurable features designed to solve your most complex challenges

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% reduction in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% decrease in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Frequently asked questions

DIFOT and OTIF are interchangeable terms. They’re a key metric in transport and logistics operations, helping you measure delivery performance by tracking whether shipments arrive on time and in full. Maintaining a high DIFOT/OTIF score ensures reliability, improves customer satisfaction, and helps identify areas for operational improvement.

Calculating DIFOT/OTIF is simple: divide the number of on-time, in-full deliveries by the total orders, then multiply by 100 to get a percentage. 

 

For example, if 45 out of 50 orders meet the criteria: 

(45 ÷ 50) × 100 = 90% 

 

This means your DIFOT/OTIF rate is 90%. 

Of course, when you’re growing your business, it helps to have a system that tracks DIFOT/OTIF for you. Transvirtual does this automatically, comparing expected transit times with actual deliveries and calculating your score in real time. This gives you clear insights to improve performance and keep deliveries on track. 

Transvirtual keeps deliveries on track with: 

  • Route optimization – Plans the best routes and adjusts them in real time.
  • Live tracking & alerts – Monitors deliveries and flags potential delays.
  • Smart driver allocation – Assigns pickups to the nearest available driver.
  • Electronic Proof of Delivery (EPOD) – Captures signatures, photos, and timestamps instantly.
  • Performance tracking – Calculates DIFOT/OTIF scores and highlights areas for improvement.

With these tools, our transport and delivery solutions help you deliver on time, every time.

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