Setup levies/surcharges

Prevent revenue loss with accurate fuel levy management

Manage fuel levies and more with Transvirtual. Our software helps you track every added cost per job.

Trusted choice by nearly 100,000 businesses

Transvirtual gives you total control over surcharges

Effectively manage variable fuel costs and service charges with Transvirtual. Our platform automates calculations, reducing the risk of errors or mismanagement.

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Transvirtual

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Seamlessly manage fuel levies and other surcharges

Dynamic Fuel Management

Respond instantly to fuel price fluctuations without losing profit. Set precise percentage-based fuel levies that automatically adjust with your transport costs, ensuring your margins remain protected even when prices spike.

Customer-Specific Rates

Set different levy rates for each client based on your agreements. Offer special rates to high-volume customers while keeping standard prices for others. Our system ensures full transparency with detailed levy breakdowns on every invoice, so your customers always understand what they’re paying for.

How do fuel surcharges work?

Calculating Fuel Charges

Companies start by watching fuel prices closely. These charges are typically shown in cents per liter and reflect real fuel costs. This method helps keep freight rates in line with the always-changing fuel market, protecting both companies and clients from unexpected expenses.

Communicate Fuel Surcharges

Clearly communicate fuel charges to build trust with clients. This should help customers understand why freight rates change and make extra costs more justifiable. Transvirtual lets you break down each cost on your invoices to ensure utmost transparency.

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Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% reduction in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% decrease in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Frequently asked questions

A fuel levy or surcharge is a fee added to the base rate of shipping or transportation services to compensate for the rising cost of fuel.


The specific formula varies but fuel surcharges are typically calculated as a percentage of the base transportation rate (e.g., 10% of the freight charge). Some companies also charge based on distance or weight (e.g., cents per mile or per kilogram).

Yes, Transvirtual allows you to create customer-specific surcharge rates based on your business relationships and agreements. 

You can create various types of surcharges including fuel adjustments, peak season fees, special handling charges, or location-based fees to accurately reflect your operational costs. 

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Key Factors in Fuel Surcharge Rates

If you want to accurately calculate your fuel surcharges, transport companies have to closely monitor the current fuel price. These rates tend to be expressed in cents per litre and reflect the actual fuel cost. This approach helps to ensure that freight rates remain aligned with the constantly shifting and dynamic fuel market which safeguards against unexpected additional costs.

Implementing Transparent Fuel Surcharge Policies

Guaranteeing transparency in fuel levy surcharge policies is vital – especially when you want to maintain trust with your clients. Transport operators should clearly communicate how changes in current fuel cost leads to automatically adjusted surcharges. Such clarity helps your customers understand the basis of their current freight rate and makes the additional costs more predictable and justifiable.

Integrating Fuel Cost Considerations

Fuel levy calculation is critical for being totally mindful of the current fuel cost. Transport companies can utilise this data to determine their specific fuel levies and ensure that freight rates accurately mirror current trends in the fuel market. With this integration, they can offset fuel costs, including those for heavy vehicles, which makes levies a critical financial tool.

Leveraging Fuel Tax Credits

Fuel tax credits provide transport operators with a seriously useful opportunity. Then they calculate fuel levies, they should consider these rebates – especially for their heavy vehicles. That way, they can more effectively reduce the net fuel cost. With these considerations, operators can ensure fuel levels are more reflective of the actual, less rebate fuel expenditure to benefit both their companies and their clients.

Adapting to Changing Fuel Prices

When responding to the constant fluctuations in the current fuel price, transport operators have to adeptly adjust their fuel levy surcharges. When they do, they ensure freight rates can be automatically adjusted to align with these changes. Such adaptability is essential for managing additional costs associated with fuel price volatility – particularly for transport services with heavy vehicles.

Balancing Costs and Customer Expectations

The real challenge for transport companies lies in balancing their increased fuel costs against customer expectations. Transparently integrating current fuel costs when considering their freight rate calculations enables companies to justify the necessity of additional costs. Such a balance is of the utmost importance when they wish to maintain total customer satisfaction while addressing the true impact of fuel price changes on the operation of their heavy vehicles – and their overall freight service.

You will never regret making the switch.