Analyse DIFOT/OTIF metrics

Automatically Generate OTIF/DIFOT Metrics

No need to manually track your performance. Get real-time DIFOT numbers and use this data to improve your operations and bottom line.
Learn More

Trusted choice by nearly 100,000 businesses

Deliver in-full, on-time, everytime and watch your bottom line grow

Watch those four letters appear onscreen: D-I-F-O-T. Nail your DIFOT and see the impact on customer satisfaction, operational efficiency, and profit margins.

Before

Transvirtual

vs.

  • Manually tracking performance, leading to errors and inconsistencies
  • Increased complaints due to missed or incomplete deliveries
  • Prone to errors with manual entry
  • Teams are more reactive, rushing to fix issues
  • Poor overall delivery performance
  • Hard to pinpoint performance issues

After

Transvirtual

  • Automated tracking, allowing teams to identify and correct bottlenecks
  • Improved customer satisfaction and repeat business
  • Accurate, data-driven insights for better decision-making
  • Proactive adjustments based on performance data
  • Digital proof of delivery with timestamp validation
  • End-to-end visibility of the entire logistics process

Track and improve DIFOT metrics with Transvirtual

Guarantee on-time deliveries

Tools to help you succeed

Transvirtual has the tools you need to meet and exceed your DIFOT metrics. Leverage intuitive delivery management features such as route optimisation, real-time tracking, and more.

DIFOT tracking made simple

Easy to use and read reports

Monitor your Delivered In Full, On Time (DIFOT) metrics automatically. Our system compares scheduled transit times against actual delivery timestamps, giving you instant visibility into performance trends and opportunities to improve.

More 
Features

Transport Management

Route Optimisation
Consignment Allocation
Electronic Proof of Delivery
Carrier Integrations
Planning Module
Mobile Barcode Scanning
Rate Cards

Join over 10,000+ ecstatic transport
and logistics companies

Our transport solution has over 500 configurable features designed to solve your most complex challenges

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% reduction in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% decrease in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Frequently asked questions

DIFOT – sometimes referred to as OTIF (On-Time, In-Full) – is a logistics metric used to measure whether deliveries are completed within the agreed timeframe. The “in-full” indicates all items are included upon delivery.

DIFOT (Delivered In Full, On Time) calculation combines two critical delivery metrics:

  1. “Delivered In Full” – Was the complete order delivered with all requested items? 
  2. “On Time” – Was the delivery completed within the promised timeframe? 

Your DIFOT percentage represents successful deliveries meeting both criteria divided by total deliveries. For instance, if 92 out of 100 deliveries were both complete and on time, your DIFOT rate would be 92%. 

 

Transvirtual’s system automatically monitors DIFOT (Delivered In Full, On Time) performance through real-time delivery data analysis. The platform continuously compares actual delivery timestamps against the promised transit times associated with each consignment.

 

When a driver completes a delivery, the system instantly evaluates DIFOT performance. For instance, if a consignment has a delivery commitment of January 10th, successful delivery on or before this date registers as DIFOT-compliant. Any deliveries that miss their promised timeframes are immediately flagged in the system as non-DIFOT.

Still have questions?

Speak to an expert

Talk an expert